FAQ

Sellers hate this question.... Let's just be honest with each other:

A disposable e-cigarette, regardless of the brand, always works the same way. The difference is mostly in the aroma. So what does this mean for our question? The question of the best disposable e-cigarette is difficult to answer, since the difference is in the taste, i.e. the liquid, and not in the function of the device. Since tastes are known to differ, this means that the best disposable e-cigarette must meet your taste. This is of course more than difficult with such a large number of different manufacturers and different tastes. But there is a glimmer of hope. From the experience we have had as a vape shop, it has crystallized for us that the Aroma King has proven to be the best due to its diversity and above all the possibility of being able to buy a disposable e-cigarette that is completely nicotine-free .

The Aroma King also shines with its number of flavors. Over 26 tastes, that's quite a large selection. All are available in 0, 10 or 20 mg nicotine. So there is something for everyone.

However, it should also be noted here that if you enjoy vaping and have discovered the health benefits compared to smoking, it would be worth considering switching to a product that is refillable. This is essentially much cheaper than disposable e-cigarettes. Let us advise you in one of our branches (Uster or Effretikon).

With disposable e-cigarettes, the LED light flashes when the battery no longer has enough power to ignite the coil. That would be the first indicator that the disposable is empty. The second indicator is the standard indicator for every other e-cigarette, if it tastes burned the e-cigarette is finished.

It is true that the term disposable stands for one-time use. However, no product is sold here for 5 minutes, but a device that lasts about 600-3000 puffs. As a result, it is actually not a typical single-use product, but rather a product that is not really for "one-off" use.

This is a question that many people who are switching to are asking. Of course you would like to know how often you have to draw in order to have smoked a cigarette. However, the question is more complex than it appears at first glance.

A normal tobacco cigarette has about 7 - 12 puffs, depending on smoking habits. As a study has shown that a cigarette (regardless of brand or strength) contains on average 12mg of nicotine, it becomes difficult to compare this with an e-cigarette. On the one hand, because the nicotine strength in the liquid is important, on the other hand, because there are different drawing techniques when vaping. A distinction is made between MTL (mouth to lung, mouth to lung, cigarette puff, cheek steaming) and DL (direct lung, direct lung, puff like with the shisha).

With the MTL, less vapor is produced, so the nicotine dosage can also be set higher there than with the DL, where a lot of vapor is produced. Since we measure the amount of nicotine in mg/ml for the e-cigarette or the liquid, it is again difficult to determine when exactly the nicotine amount of a classic tobacco cigarette would have been reached.

But even this comparison would lag. Because the liquids do not contain all the additives that are added to a classic tobacco cigarette.

However, since vaping is scientifically proven to be at least 95% less harmful than smoking, the answer is a fairly simple conclusion: Just vape until you think you've vaped enough. How many puffs it is, at what nicotine strength, that is completely individual. Don't worry too much about it, it will gradually work itself out.

The cost of an e-cigarette varies from model to model. There are very cheap small e-cigarettes, as well as large and expensive models. So-called POD systems are particularly recommended for those who are switching and beginners. These are small and inexpensive devices. But here, too, the prices vary.

It can be said in general that there can be no direct quotation. Anything is possible, from CHF 30 to open at the end. In principle, however, it should be clear to everyone that switching from tobacco cigarettes to e-cigarettes is both cheaper and significantly less harmful to health. You can also find studies on this here in the FAQ.

It is best to get advice from a specialist shop as to which e-cigarette is suitable for you. That way you don't make a bad purchase and get annoyed that it wasn't what you imagined.

For further questions and comprehensive advice, come to one of our shops in Uster or Effretikon.

The answer to this question is difficult because it cannot be viewed objectively. In addition, there are different categories into which the liquids fall (e.g. tobacco, fruit, fresh, sweet, etc.).

As a result, there is no common denominator. Of course you could carry out an extensive analysis and compile the sales figures in Switzerland to see which would be the best-selling liquid, but your own taste always plays the biggest role here. So as you can see, there is no such thing as the "best" liquid. The easiest way to find the right liquid for you is to select, for example, a liquid that represents your favorite fruit or a tart tobacco liquid if you are just switching from the tobacco cigarette. Of course you can also try other liquids. The world of liquids and the associated flavors is big and wide.

Simple answer: NO!

Basically, you should ALWAYS dilute flavors with base. The manufacturer usually specifies which mixing ratio should be used. Vaping pure flavors can lead to health problems! In addition, the taste is almost unbearable ;-)

There is currently no age limit for selling e-cigarettes in Switzerland. However, the e-cigarette specialist shops in Switzerland only sell their products voluntarily to adults (according to the law, this would mean reaching the age of 18).

If you want to know more about it, please click here.

Furthermore, it should be noted that the new Tobacco Products Act includes the e-cigarette. This means, among other things, that these can then officially only be sold from the age of 18.

There are basically two types of vapes. The DL (Direct Lung) variant, where you pull like a shisha, that means inhaling the steam directly into your lungs. And MTL (back steaming) with the variant you draw like a normal tobacco cigarette.

However, if you go by the individual components, there are many other vapes out there. There are so-called self-winders, where the coil itself has to be "built" or the ready-made coilers where the coils are already built and ready to use.

Then a distinction is made between battery carriers and vaporizers. The battery carrier, as the name suggests, carries the batteries and the electronics. The vaporizer is the top part of an e-cigarette. This is the tank. This part of the e-cigarette vaporizes the liquid through the heat produced by the current supplied by the mod.

Of course, there are also so-called all-in-one e-cigarettes that deliver the battery mod and the vaporizer as one device. These are best for beginners as they are easy to use.

New vapers may not be surprised immediately, but at the latest when friends and family notice that they reach for the water bottle more often than usual. But why is it that vapers experience a dry mouth more often?

Basically it is due to the properties of propylene glycol (PG) and glycerin (VG). These have so-called hygroscopic properties. So they bind water. This ensures that the water, the saliva in the mouth and throat, is bound. Therefore, as a vaper, you should either always pack something to drink for on the go or always have something ready at home.

Of course, water is best, but sweet or alcoholic drinks are also fine. But these in bulk, please. Even if this effect sounds incredibly annoying at first, it also has its good side. You drink more. Since an average adult should drink about 2,5 liters a day and we don't actually keep to that through work or pure boredom alone, this effect actually helps to meet this quota. Sometimes more sometimes less.

So the bottom line is for all vapers, always have a bottle of your favorite drink with you.

One of the most frequently asked questions. Especially if there are children or pets in the household. We know that the smoke from a tobacco cigarette is not only produced when you are actively smoking, but also when the cigarette is lying in the ashtray or just being held in your hand. This is called secondary current. Furthermore, the smoke of the tobacco cigarette is just smoke. This continues to contain a very high number of pollutants, so that "passive smokers", i.e. people and animals in the immediate vicinity, are also affected.

On the one hand, there is no secondary current with the e-cigarette, because it only vaporizes when you actively puff on it, and on the other hand, the vapor does not contain any pollutants that pollute the environment. Just the fact that we're talking about vapor and not smoke should pretty much explain it.

Steam consists of droplets of moisture, similar to mist, or steam from cooking, or even in a steam room or sauna. Smoke also contains solid particles.

If you want to know more about this, you will find a few Studies to. This is also recommended Professor Bernd Mayer, from the University of Graz.

For years, nicotine was equated with tobacco. This was because nicotine could only be taken in conjunction with tobacco. This is also the reason why nicotine without tobacco has hardly been researched. In the meantime, however, that has changed.
Nicotine is found in all nightshade plants, including potatoes and tomatoes.

However, nicotine is not carcinogenic, as many mistakenly believe. The arteries “harden” temporarily and blood pressure increases. An effect that lasts only a few minutes. Long-term harm from non-tobacco nicotine has not been proven at this time.

Even the so often mentioned addictive effect is now doubted by many scientists. Tobacco contains substances that increase the addictive effect of tobacco. (Monoamine oxidase inhibitor) Without the presence of tobacco, no addictive effect could be scientifically proven. That's why more and more scientists and doctors are comparing non-tobacco nicotine with the caffeine in coffee and other caffeinated beverages.

Various approaches can lead to the solution of the problem:

1. Too "thin" liquid

If you use a DL atomizer (i.e. an atomizer for the draw technique directly into the lungs), the liquid should have a higher VG content. VG is thicker than PG and these types of atomizers require at least a 70/30 VG/PG ratio. Liquid that is too thin "floods" the evaporator, which is why this "splashes" out of the mouthpiece.

2. Incorrect settings on the device

If the liquid cannot be vaporized properly, the same effect occurs. So there is too much liquid in the cotton wool. There are two reasons for this: too little power, or too little air. Try to adjust both times accordingly, then the spattering should stop. A "wrong" coil, i.e. a coil that requires more power than you use, can also be to blame.

3. Incorrect pulling technique

When vaping, the "wrong" draw is often made, especially by beginners. With the tobacco cigarette you draw rather short and vigorously, with the e-cigarette you should draw more relaxed, but a little longer. In addition, it makes sense to "follow" something. So to let go of the fire button shortly before the end of the turn. This avoids the condensation of "residual vapor" which runs back into the evaporator and causes the splashing.

The filter, or more correctly, the coil has to be changed every now and then. The cotton inside, which absorbs the liquid and is then vaporized by heating a wire mesh, becomes "damaged" over time, causing it to absorb less liquid and burn. Of course, this will greatly affect the taste of the vapor. The right moment to replace the coil is different. The coils are designed for a lifetime of 1 to 2 weeks. However, these are rough indications from the manufacturer.

The right time to change a coil (or a pod) is a matter of taste. Once the vapor starts to burn or taste like charcoal, the coil should be replaced. With pod systems where the coil is not exchangeable but the whole pod has to be changed, it is the same principle, although it often happens that the liquid has no taste beforehand, or that the taste flattens out. Then you should also use a new pod here.

Basically, the rule applies that the coils and pods last at least a week. However, since this also depends on the vaping behavior of the user, it may be that if you vape a lot and intensively, this change has to take place earlier.

It also often happens that the coils were not moistened beforehand or are used in the devices very early on with a high output, which then costs the coil life. Therefore, when changing the coil, moisten the coil with the liquid beforehand and fill the tank normally after inserting it and vape on low power. This prevents the coil from losing its service life.

Basically, this question is brought to us more often. Smokers who want to switch from tobacco cigarettes to e-cigarettes ask this question particularly often. This is of course understandable, since all liquids are nicotine-free from the factory. However, how much nicotine does a smoker actually need with an e-cigarette, the answer to the question is not that complicated.

A heavy smoker (Malboro red or heavier cigarettes, at least 2 packets a day) or chain smoker definitely needs the maximum amount of nicotine available in Switzerland. This would be 20mg/ml.

A medium-heavy smoker (1 pack a day) needs an average of 10-12mg/ml nicotine.

And a light smoker (3-6 cigarettes a day) needs an average of 3-6mg/ml nicotine.

Although these are certain guidelines that you can follow, you sometimes have to decide on a case-by-case basis!

Short and painless as already mentioned in the FAQ "How dangerous is vaping really?": Yes it is, by 95%.

But we would like to be a little more detailed with you here. So let's go a little further.

In 2015, the British Department of Health and Cancer Research UK, the British cancer research centre Study published, in which they could conclusively prove this 95% less harmfulness.

Since 2012, the proportion of vaping ex-smokers in Britain has risen to 40% and is increasing every year. This has one Study confirmed by the British Doctors Exile. Meanwhile, the proportion of new smokers in the UK is declining. Ultimately, time will tell if it stays that way. But as you can see, the English have come a long way in researching the e-cigarette.

Another example would be the following:

The University of Catania also conducted her research on e-cigarettes and came to the conclusion in April 2016 that e-cigarettes can even have a therapeutic effect in patients with lung problems. According to this, 65.4% of the patients with asthma felt better after switching to the e-cigarette and a whopping 74.7% of the patients with a smoker's lung also felt significantly better after the switch than with the tobacco cigarette.

These are clear statements that speak for a conversion.

If your billing and delivery address are abroad, no value added tax (VAT) is due when you place your order with us. You can see this from the amount, which is calculated accordingly without VAT.

But you have to reckon with the fact that your country will charge you your country's VAT when importing the order. Please inform yourself at your customs regarding the import of goods.

Your order will be shipped on the same working day if payment is received by 17 p.m.

If the payment is received after 17 p.m., your package will be shipped the next working day at the latest. PS: manchmal an order after 17:00 p.m. can still be mailed.

If you have received a reminder for a purchase with the payment option purchase on account, the reminder will come from our partner MFGroup AG. If you think the reminder is unjustified, you can clarify this directly with customer service www.powerpay.ch/de

We have no influence on the reminders, as the claims have been assigned to MFGroup AG in accordance with our terms and conditions. In such a case, please do not transfer any money to us, as the claim is with MFGroup AG and not with us.

If your package still hasn't arrived after a reasonable shipping time, check the shipping status with your tracking number.

If you see the status and it says something like, "Ready for pickup in destination country." Then check your e-mails, including the spam folder, to see whether you have received a message from customs or your parcel supplier. As a rule, they will inform you by e-mail, since we must provide your e-mail address.

We can't do much ourselves in such a case, but you will send the package back to us for a fee if you don't pick it up!

Customs are bound by many laws to check goods that come from abroad. Therefore, some packages are sometimes opened and searched. In addition, Germany in particular has enforced many regulations regarding e-cigarettes as well as liquids and aromas, which means that packages are sometimes sent back to us without the recipient being informed. Customs thus determines which packages are waved through and which never reach their destination address. Since we have to declare the content of the parcels for foreign countries, as well as the content, we as a company cannot do anything about it.

In addition, customs can still charge import taxes for your products (see the point in our FAQ Do I have to pay VAT? I don't live in Switzerland!).

We therefore ask you in Check your order to see what regulations apply to your country or state (there may be deviations here too) with regard to e-cigarettes, flavors and liquids! This is particularly important as we cannot reimburse you for shipping costs. Added to this is the workload for our employees. We also have to deduct this from you before your refund. That's why it's very important that you clarify everything you need before you order from us!